This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.
What Are Cookies and What Do They Do?
Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors. You will be able to do this within the settings of your website browser.
Cookies We Use
You can read more about the cookies we use and how you can opt-in/out of the cookies on our cookies policy page.
Google Ads Cookies and Data
We use Google Ads for the website we use third-party cookies to help us identify behaviours used within the website to help us improve your experience.
Google will also track the URLs (web pages) you visit and can also lovate your IP Address. This is to help us with the targetting and improvement of our advertising campaigns to help ensure they are relevant.
We do not have any non-personalised ads on the website. We currently do not use any re-marketing adverts. If this changes we will update this privacy and cookies policy immediately.
We do not share any information gathered with any other parties other than those gathered through Google.
If you do not wish to have any cookies stored then please disable the unncesseary cookies within the cookies opt-in section.
We are unable to see personal information about you unless you submit your personal details in the contact section of the website or contact us through Facebook Messenger.
Contact & Communication
Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk.
We only collect information which is absolutely necessary to us. This may include;
- First Name & Surname
- Contact Phone Number
- Email Address
- Any details specific to your enquiry request.
You must give us our express consent to use this information by ticking the check box on our contact forms. Failure to do this will mean we can’t contact your regarding your enquiry.
We do not sell your data to any third parties.
We do not pass on your data to third parties without express consent from yourself – and this would only be in circumstances where we have asked your permission first – (e.g. referring you to a third party we work with).
The information you send to us by email is stored for no longer than needed in private email accounts. Once your enquiry has been deemed dealt with, we will then delete your information.
We do not currently use any form of Client Relationship Management, if this changes we will update this page and inform people through our social media accounts and those who have subscribed to our email subscription service.
If you have any concerns or would like to see the information we hold regarding you, please feel free to contact us : email@example.com
Facebook Chat Facility
Our website uses a Facebook Messenger Chat facility. This allows you to message us either using your logged in Facebook User account or as a “Guest”. If you message us as a Guest we cannot see any personal information about you. Your message will only be visible to us for 24 hours.
The use of the facility is purely to give you an instant chat option. The messages are NOT end-to-end encrypted.
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.
If you have any complaints you wish to make about the service, the website or how your data is handled then please email us : firstname.lastname@example.org
We look to reply to all complaint enquiries within 24 hours.
Accessing Your Data
You can request to see the data held about your business at any time by emailing : email@example.com